Understanding Invoices and Receipts
This article explains how billing works across Amplified Reach, where to find your invoices and receipts, and how hosting-related billing differs from add-on services.
The short version
Hosting, domains, and website packages are billed through Amplified Hosting. Add-on services such as SEO or Google Business services are billed through the Amplified Client Hub. Invoices and receipts are always available in the platform where the service is billed.
Visit the Amplified Client Hub by Clicking Here.
Access your hosting and domain billing by Clicking Here.
How billing is organized
To keep things clear and organized, billing is handled in two places depending on the service.
- Amplified Hosting handles billing for website packages, hosting, domains, and related infrastructure.
- Amplified Client Hub handles billing for add-on services such as SEO, Google Business services, and other enhancements.
You do not need to manage multiple accounts. Each platform clearly shows only the items billed through it.
What is an invoice?
An invoice is a bill that shows what service was charged, the amount due, and the payment status.
- Service or subscription name
- Billing date and due date
- Amount charged and payment status
What is a receipt?
A receipt confirms that a payment was successfully processed for an invoice.
- Payment date
- Amount paid
- Confirmation of payment
Where to find your invoices and receipts
Where you look depends on what service you are reviewing.
- Hosting, domains, and website packages: View invoices and receipts in the Amplified Hosting portal.
- Add-on services: View invoices and receipts inside the Amplified Client Hub.
If something looks unfamiliar
If you see a charge, you do not recognize, start by checking which platform the invoice appears in and what service it references.
- Confirm the service name and billing period
- Check whether the charge is recurring or one-time
- Review the invoice date and payment status
If anything, still looks incorrect, submit a support ticket through the Client Hub and include the invoice date or service name.
Where to go next
Recommended next articles:
- Read How Subscriptions and Renewals Work to understand recurring billing.
- Review What Happens If a Payment Fails for common billing issues.
- Visit Updating Your Payment Information to manage payment methods.