Viewing Billing and Subscriptions in the Hub
This article explains how to view invoices, receipts, and subscription details inside the Amplified Client Hub, and what to do if you have a billing question.
The short version
You can view billing and subscription information inside your Amplified Client Hub, including invoices, receipts, and active plans.
Visit the Amplified Client Hub by Clicking Here.
What you can view in the billing area
The billing area is designed to give you clear visibility into your account without needing to request basic billing details.
- Invoices and payment status
- Receipts and payment history
- Active subscriptions or plans
- Payment method updates (when available)
Finding invoices and receipts
Invoices show what was billed, when it was billed, and whether it has been paid.
- Open the billing section inside the Hub
- Locate the invoice you want to view
- Download or save the invoice or receipt for your records
Understanding subscription status
Your subscription status helps you understand what is currently active on your account.
- Active means your plan is current and in good standing
- Past due means a payment attempt failed or an invoice is unpaid
- Cancelled means the plan is no longer active
If something looks incorrect, submit a support ticket so our team can review your account.
If a payment fails
Payment failures can happen for simple reasons such as an expired card or bank security checks.
- Check your invoice status in the Hub
- Update your payment method if needed
- Submit a support ticket if you need assistance
Billing questions and support
If you have a billing question, submit a support ticket and include:
- The invoice number or billing date
- What you expected to see, and what looks incorrect
- Any screenshots that help explain the issue
This helps us resolve billing questions faster.
Where to go next
Recommended next articles:
- Read Understanding Invoices and Receipts for billing detail explanations.
- Review What Happens If a Payment Fails for common billing issues.
- Visit How to Get Help and Support if you need assistance.